Pickup, Delivery, and Shipping

Pickup

• We offer pickup at our: 7th Ave, Myrtle, Knickerbocker, Driggs and Kent
• Pickup orders can take up to 24 hours to process and be ready to be picked up. You will receive an email when your order is ready.
• Please provide your order confirmation email upon arrival at the store.

                   Chat with us if you have any questions!

Delivery- NO DELIVERY SATURDAY OR SUNDAY!

Brooklyn Delivery - Deliveries placed before 4pm will qualify for same day delivery. If order is submitted after 4pm it will be scheduled for the next day Read Below

$4.00 delivery fee for all orders. Chat with us if any questions.

Williamsburg side including all underlined zip codes will deliver. 

Zip codes that are not underlined: Park Slope all orders submitted before 4pm for same day. If you submit after 4pm it will be scheduled for the next day. Chat with us if any question.

• The fee for delivery is $4.00 for all orders. $20 MINIMUM
• The Brooklyn zone covers the following zip codes:  11201, 11203, 11205, 11206, 11209, 11211, 11213, 11215, 11216, 11217, 11218, 11219, 11220, 11221, 11222, 11225, 11226, 11231, 11232, 11233, 11237, 11238, 11377, 11378, 11385.
• please be aware if you submit an order before the day of delivery your order will be sent out the available days, we have depending on what side you are located.

Upper Manhattan Delivery - Submit order between 8am-10am

Delivery days: Tuesday The minimum order amount is $150.00

• The fee for delivery is $20.00 for orders from $50.00 to $250.00.
• The Upper Manhattan zone covers the following zip codes: 10034,10032,10031,10039,10037,10030,10027,10026,10035.

Upper West Side & Upper East Side Delivery - submit order between 8am-10am next day: Place order a day before delivery day! 

• The Upper West Side & East Side zone covers the following zip codes: 10025,10024,10023,10128,10075,10065,10044,10028,10021,10029

Queens Delivery - submit order between 8am-10am next day: Place order a day before delivery day!

• The delivery minimum is $100 for delivery.
• The fee for delivery is $10.00 
• The Queens zone covers the following zip codes: 11101, 11102, 11103, 11104, 11104, 11106.

Shipping

• NO SHIPPING AVAILABLE WE APOLOGIZE FOR THE INCONVENIENCE ONLY NEW YORK DELIVERY AVAILABLE.

      IF THERE IS ANY PROBLEMS WITH THE ITEMS, PLEASE LET US KNOW RIGHT AWAY. IF THERE ARE ANY ISSUES WITH THE ORDER OR DELIVERY GIVE US A CALL 718-387-4700  OR EMAIL nycpet.tech@gmail.com. IF THE ITEM IS DAMAGED CALL THE STORE OR THE DRIVER TO RETURN THE ITEM TO RECIEVE A REFUND OR AN EXCHANGE. CHAT WITH US!

   PLEASE BE AWARE THAT IF YOU GIVE THE DRIVER SPECIFIC INSTRUCTION AS TO WHERE TO LEAVE AND OR DROP OFF YOUR ITEMS, WE ARE NOT RESPONSIBLE FOR MISSING ITEMS OR STOLEN ITEMS. FOR ANY QUESTION, PLEASE CHAT WITH US OR GIVE US A CALL!