Nationwide Shipping Information
All Orders are shipped out via UPS Monday through Friday. Delivery times will vary depending on your local UPS route. Please allow up to 7 business days for delivery.
Standard UPS Ground rates apply.
- All Orders placed before 12pm will be sent out same day.
- Orders placed after 12pm on Friday will be sent out the next business day (Monday).
- No Saturday Or Sunday delivery
- No deliveries to a P.O. Box allowed.
- Damaged products: In order to return any damaged product you must retain original packaging and may be inspected by carrier. Please call a representative immediately.
Manhattan and Brooklyn Next Day Delivery:
All order for next day delivery must be placed before 12:00am
Orders placed after 12:00am will not count as a next day delivery.
Sundays (Manhattan): Will not be available.
Manhattan and Brooklyn Same Day Delivery:
· For same day deliveries, deliveries will be sent out 2 hours after your order have been placed and approved.
· Same Day Delivery must be place from 8:00am to 6:00pm (EST)
· Deliveries placed after 6:00pm would not be consider same day delivery.
For all other Boroughts and Nationwide Deliveries see Nationwide Shipping information.
Customer Service Inquiries:
Monday- Friday: 9:00 am to 7:00pm (EST)
718-387-2220
Nycpet.web@gmail.com