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Nationwide Shipping Information

All Orders are shipped out via UPS Monday through Friday. Delivery times will vary depending on your local UPS route. Please allow up to 7 business days for delivery.

 

Standard UPS Ground rates apply.

  • All Orders placed before 12pm will be sent out same day.
  • Orders placed after 12pm on Friday will be sent out the next business day (Monday).
  • No Saturday Or Sunday delivery
  • No deliveries to a P.O. Box allowed.
  • Damaged products: In order to return any damaged product you must retain original packaging and may be inspected by carrier. Please call a representative immediately.

 

Manhattan and Brooklyn Next Day Delivery:

  •     All order for next day delivery must be placed before 12:00am
  •        Orders placed after 12:00am will not count as a next day delivery.
  • Sundays (Manhattan): Will not be available.  

 

 

Manhattan and Brooklyn Same Day Delivery:

 

·       For same day deliveries, deliveries will be sent out 2 hours after your order have been placed and approved.

·       Same Day Delivery must be place from 8:00am to 6:00pm (EST)

·       Deliveries placed after 6:00pm would not be consider same day delivery.

 

For all other Boroughts and Nationwide Deliveries see Nationwide Shipping information.

 

Customer Service Inquiries:

Monday- Friday: 9:00 am to 7:00pm (EST)

718-387-2220

Nycpet.web@gmail.com